Terms & Conditions
Australian Moulding & Door Company – Terms & Conditions of Trade
1.1 “AMDC” means Australian Moulding & Door Company, its successors and assigns or any person acting on behalf of and with the authority of Australian Moulding & Door Company.
1.2 “Customer” means the person/s buying the Goods as specified in any invoice, document or order, and if there is more than one Customer is a reference to each Customer jointly and severally.
1.3 “Goods” means all Goods or Services supplied by AMDC to the Customer at the Customer’s request from time to time (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).
1.4 “Price” means the Price payable for the Goods as agreed between AMDC and the Customer in accordance with clause 4 below.
2.1 The Customer is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions if the Customer places an order for or accepts delivery of the Goods.
2.2 These terms and conditions may only be amended with AMDC’s consent in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Customer and AMDC.
3. Change in Control
3.1 The Customer shall give AMDC not less than fourteen (14) days prior written notice of any proposed change of ownership of the Customer and/or any other change in the Customer’s details (including but not limited to, changes in the Customer’s name, address, contact phone or fax number/s, or business practice). The Customer shall be liable for any loss incurred by AMDC as a result of the Customer’s failure to comply with this clause.
4. Price and Payment
4.1 At AMDC’s sole discretion the Price shall be either:
(a) as indicated on any invoice provided by AMDC to the Customer; or
(b) the Price as at the date of delivery of the Goods according to AMDC’s current price list; or
(c) AMDC’s quoted price (subject to clause 4.2) which will be valid for the period stated in the quotation or otherwise for a period of thirty (30) days.
4.2 AMDC reserves the right to change the Price if a variation to AMDC’s quotation is requested. Any variation from the plan of scheduled works or specifications (including, but not limited to, any variation as a result of additional works required due to hidden or unidentifiable difficulties such as variations in timber products or as a result of increases to AMDC in the cost of materials and labour) will be charged for on the basis of AMDC’s quotation and will be shown as variations on the invoice. Payment for all variations must be made in full at their time of completion.
4.3 At AMDC’s sole discretion a non-refundable deposit may be required.
4.4 Time for payment for the Goods being of the essence, the Price will be payable by the Customer on the date/s determined by AMDC, which may be:
(a) on delivery of the Goods;
(b) before delivery of the Goods;
(c) the date specified on any invoice or other form as being the date for payment; or
(d) failing any notice to the contrary, the date which is seven (7) days following the date of any invoice given to the Customer by AMDC.
4.5 Payment may be made by cash, cheque, bank cheque, electronic/on-line banking, credit card (plus a surcharge of up to two and a half percent (2.5%) of the Price), or by any other method as agreed to between the Customer and AMDC.
4.6 Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to AMDC an amount equal to any GST AMDC must pay for any supply by AMDC under this or any other agreement for the sale of the Goods. The Customer must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Customer pays the Price. In addition the Customer must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.
5. Delivery of Goods
5.1 Delivery (“Delivery”) of the Goods is taken to occur at the time that:
(a) the Customer or the Customer’s nominated carrier takes possession of the Goods at AMDC’s address; or
(b) AMDC (or AMDC’s nominated carrier) delivers the Goods to the Customer’s nominated address even if the Customer is not present at the address.
5.2 At AMDC’s sole discretion the cost of delivery is either included in the Price or is in addition to the Price.
5.3 The Customer must take delivery by receipt or collection of the Goods whenever they are tendered for delivery. In the event that the Customer is unable to take delivery of the Goods as arranged then AMDC shall be entitled to charge a reasonable fee for redelivery and/or storage.
5.4 AMDC may deliver the Goods in separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.
5.5 Any time or date given by AMDC to the Customer is an estimate only. The Customer must still accept delivery of the Goods even if late and AMDC will not be liable for any loss or damage incurred by the Customer as a result of the delivery being late.
6.1 Risk of damage to or loss of the Goods passes to the Customer on Delivery and the Customer must insure the Goods on or before Delivery.
6.2 If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Customer, AMDC is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by AMDC is sufficient evidence of AMDC’s rights to receive the insurance proceeds without the need for any person dealing with AMDC to make further enquiries.
6.3 If the Customer requests AMDC to leave Goods outside AMDC’s premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Customer’s sole risk.
6.4 Timber is a natural product and as such may exhibit variations in texture, shade, colour, surface, finish, markings, veining, and contain natural fissures, occlusions, and indentations. Whilst AMDC will make every effort to match sales samples to the finished Goods AMDC accepts no liability whatsoever where such samples differ to the finished Goods supplied.
6.5 Timber is a hydroscopic material subject to expansion and contraction, therefore AMDC will accept no responsibility for gaps that may appear in the timber during prolonged dry periods.
6.6 The Customer acknowledges that Goods supplied may:
(a) fade or change colour over time; and
(b) expand, contract or distort as a result of exposure to heat, cold, weather; and
(c) mark or stain if exposed to certain substances; and
(d) be damaged or disfigured by impact or scratching.
7.1 The Customer shall ensure that AMDC has clear and free access to the work site at all times to enable them to undertake the works. AMDC shall not be liable for any loss or damage to the site (including, without limitation, damage to pathways, driveways and concreted or paved or grassed areas) unless due to the negligence of AMDC.
8.1 AMDC and the Customer agree that ownership of the Goods shall not pass until:
(a) the Customer has paid AMDC all amounts owing to AMDC; and
(b) the Customer has met all of its other obligations to AMDC.
8.2 Receipt by AMDC of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.
8.3 It is further agreed that:
(a) until ownership of the Goods passes to the Customer in accordance with clause 8.1 that the Customer is only a bailee of the Goods and must return the Goods to AMDC on request.
(b) the Customer holds the benefit of the Customer’s insurance of the Goods on trust for AMDC and must pay to AMDC the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.
(c) the Customer must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Customer sells, disposes or parts with possession of the Goods then the Customer must hold the proceeds of any such act on trust for AMDC and must pay or deliver the proceeds to AMDC on demand.
(d) the Customer should not convert or process the Goods or intermix them with other goods but if the Customer does so then the Customer holds the resulting product on trust for the benefit of AMDC and must sell, dispose of or return the resulting product to AMDC as it so directs.
(e) the Customer irrevocably authorises AMDC to enter any premises where AMDC believes the Goods are kept and recover possession of the Goods.
(f) AMDC may recover possession of any Goods in transit whether or not delivery has occurred.
(g) the Customer shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of AMDC.
(h) AMDC may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Customer.
9. Personal Property Securities Act 2009 (“PPSA”)
9.1 In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA.
9.2 Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods that have previously been supplied and that will be supplied in the future by AMDC to the Customer.
9.3 The Customer undertakes to:
(a) promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which AMDC may reasonably require to;
(i) register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;
(ii) register any other document required to be registered by the PPSA; or
(iii)correct a defect in a statement referred to in clause 9.3(a)(i) or 9.3(a)(ii);
(b) indemnify, and upon demand reimburse, AMDC for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods charged thereby;
(c) not register a financing change statement in respect of a security interest without the prior written consent of AMDC;
(d) not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods in favour of a third party without the prior written consent of AMDC;
(e) immediately advise AMDC of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales.
9.4 AMDC and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.
9.5 The Customer waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.
9.6 The Customer waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.
9.7 Unless otherwise agreed to in writing by AMDC, the Customer waives their right to receive a verification statement in accordance with section 157 of the PPSA.
9.8 The Customer must unconditionally ratify any actions taken by AMDC under clauses 9.3 to 9.5.
9.9 Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.
10. Security and Charge
10.1 In consideration of AMDC agreeing to supply the Goods, the Customer charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Customer either now or in the future, to secure the performance by the Customer of its obligations under these terms and conditions (including, but not limited to, the payment of any money).
10.2 The Customer indemnifies AMDC from and against all AMDC’s costs and disbursements including legal costs on a solicitor and own client basis incurred in exercising AMDC’s rights under this clause.
10.3 The Customer irrevocably appoints AMDC and each director of AMDC as the Customer’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 10 including, but not limited to, signing any document on the Customer’s behalf.
11. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)
11.1 The Customer must inspect the Goods on delivery and must within five (5) days of delivery notify AMDC in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Customer must notify any other alleged defect in the Goods as soon as reasonably possible after any such defect becomes evident. Upon such notification the Customer must allow AMDC to inspect the Goods.
11.2 Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be implied into these terms and conditions (Non-Excluded Guarantees).
11.3 AMDC acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded Guarantees.
11.4 Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, AMDC makes no warranties or other representations under these terms and conditions including but not limited to the quality or suitability of the Goods. AMDC’s liability in respect of these warranties is limited to the fullest extent permitted by law.
11.5 If the Customer is a consumer within the meaning of the CCA, AMDC’s liability is limited to the extent permitted by section 64A of Schedule 2.
11.6 If AMDC is required to replace the Goods under this clause or the CCA, but is unable to do so, AMDC may refund any money the Customer has paid for the Goods.
11.7 If the Customer is not a consumer within the meaning of the CCA, AMDC’s liability for any defect or damage in the Goods is:
(a) limited to the value of any express warranty or warranty card provided to the Customer by AMDC at AMDC’s sole discretion;
(b) limited to any warranty to which AMDC is entitled, if AMDC did not manufacture the Goods;
(c) otherwise negated absolutely.
11.8 Subject to this clause 11, returns will only be accepted provided that:
(a) the Customer has complied with the provisions of clause 11.1; and
(b) AMDC has agreed that the Goods are defective; and
(c) the Goods are returned within a reasonable time at the Customer’s cost (if that cost is not significant); and
(d) the Goods are returned in as close a condition to that in which they were delivered as is possible.
11.9 Notwithstanding clauses 11.1 to 11.8 but subject to the CCA, AMDC shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:
(a) the Customer failing to properly maintain or store any Goods;
(b) the Customer using the Goods for any purpose other than that for which they were designed;
(c) the Customer continuing the use of any Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user;
(d) the Customer failing to follow any instructions or guidelines provided by AMDC;
(e) fair wear and tear, any accident, or act of God.
11.10 Notwithstanding anything contained in this clause if AMDC is required by a law to accept a return then AMDC will only accept a return on the conditions imposed by that law.
11.11 Warranty terms Specific to Doors-
- Natural variations in the colour, texture or grain pattern of the wood or MDF are not to be considered defects. Doors must be afforded reasonable treatment by the purchaser and should be stored or hung in dry buildings and not in damp, moist or freshly plastered areas. The utility or structural strength must not be impaired in the fitting of the door, the application of hardware, or cutting and altering of the door for lights, louvres, panels or any special details. A maximum of 5mm may be trimmed from any edge of the door. This must be done evenly. Normal ‘show through’ of frame shall not be considered a defect. Where internal metal frames are used in flush panel doors, component show through is not considered a defect. Entrance/Solid doors up to 2040×820 require 3 hinges; larger doors require four or more hinges. ENTRANCE DOORS SHOULD BE HUNG IN WEATHER PROTECTED AREAS.
- Doors and door systems including pivot systems that are installed in a fully exposed situation including opening out doors will not be warranted unless there is adequate overhead protection. Immediately after fitting, prior to hanging, the entire door, including the top of bottom edges, must receive two coats of undercoat and two coats of paint. This includes doors that are supplied raw or factory primed. If staining, exterior grade varnish or sealer must be used and its application is to be equivalent to paint finish, to prevent absorption of moisture. Semi-gloss or satin finishes are recommended for all doors to reduce ‘show through’. Exterior finishes are to be applied strictly in accordance with paint manufacturer’s instructions. Entrance and exterior doors should be finished in light reflective colours to reduce risk of heat absorption which may cause warping. DARK COLOURS WILL VOID WARRANTY. Any door fitted with seals, the seals must be removed so the timber can be sealed. Regular maintenance should be provided to prevent deterioration. Where any legislation provides for remedies for the company’s breach of a condition or warranty whether statutory or otherwise, then, at company’s option, the customers sole remedy for such breach of section 69 of the Trade Practises Act will be limited to: such remedy, or the repair of the products, or the replacement of the products or the re-supply of the products; or the cost of having the services supplied again; or the re-provision of the services. No claim will be accepted unless notified in writing to the company within seven (7) days of the date of delivery of the products or the supply of the services.
- The company will not be held responsible for additional charges of hanging, painting or other charges arising from the replacement of doors. Any such defects must be brought to the attention of the manufacturer when discovered and in any event within 5 years from the date of shipment from the company. The company is not liable to reimburse any purchaser for doors repaired or replaced without the prior written consent of the company to such repair or replacement. The company will not assume responsibility for any door which becomes defective because of failure to follow these conditions or hazards of shipment or storage after doors leave the control of the company. The company will not be liable for any costs, claims, damages, or demands arising from the personal injury, loss or damage whatsoever occurring to the customer or its agents, servant as a result of either acts or omissions of the customer. The company will not be liable to the customer for the company’s failure to comply with its obligations to the customer due to any cause beyond the company’s reasonable control and the company’s obligations affected by such a cause are suspended while the cause continues to prevent or hinder the company’s performance.
- Interpretation of Warp – Warp shall be interpreted as meaning the cupping / bowing or twisting of doors. It refers to distortion within the door itself and not its relationship to the jambs or frame in which it is hung. Warp exceeding 5mm for doors up to 2100x920mm, 6mm for doors over 2100x920mm and up to 2400x920mm and 8mm for doors up to 2400x1200mm shall be considered a defect. Doors in excess of 2400mm high or 1200mm wide are not guaranteed against warp.
- Exclusions – The guarantee against warp does not apply to the following;
a. Doors with face veneers of different species
b. Doors that are improperly hung or do not swing freely.
c. External flush doors which have been painted or stained dark colours, or different colours each face.
Experience has demonstrated that when warp occurs after doors have been delivered to storage or building sites, it is usually due to improper storage or adverse moisture conditions after hanging and not to faulty manufacture. The company will accept no responsibility for doors when moisture content of the timber falls below 12% or exceeds 18%. The company will not accept responsibility for conditions wholly beyond its control. However, the Company should be consulted promptly if excessive warping occurs to provide assistance in overcoming the difficulty.
- Exclusions – The guarantee against warp does not apply to the following;
12. Intellectual Property
12.1 Where AMDC has designed, drawn or developed Goods for the Customer, then the copyright in any designs and drawings and documents shall remain the property of AMDC.
12.2 The Customer warrants that all designs, specifications or instructions given to AMDC will not cause AMDC to infringe any patent, registered design or trademark in the execution of the Customer’s order and the Customer agrees to indemnify AMDC against any action taken by a third party against AMDC in respect of any such infringement.
12.3 The Customer agrees that AMDC may (at no cost) use for the purposes of marketing or entry into any competition, any documents, designs, drawings or Goods which AMDC has created for the Customer.
13. Default and Consequences of Default
13.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at AMDC’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.
13.2 If the Customer owes AMDC any money the Customer shall indemnify AMDC from and against all costs and disbursements incurred by AMDC in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own client basis, AMDC’s collection agency costs, and bank dishonour fees).
13.3 Without prejudice to any other remedies AMDC may have, if at any time the Customer is in breach of any obligation (including those relating to payment) under these terms and conditions AMDC may suspend or terminate the supply of Goods to the Customer. AMDC will not be liable to the Customer for any loss or damage the Customer suffers because AMDC has exercised its rights under this clause.
13.4 Without prejudice to AMDC’s other remedies at law AMDC shall be entitled to cancel all or any part of any order of the Customer which remains unfulfilled and all amounts owing to AMDC shall, whether or not due for payment, become immediately payable if:
(a) any money payable to AMDC becomes overdue, or in AMDC’s opinion the Customer will be unable to make a payment when it falls due;
(b) the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
(c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer.
14.1 AMDC may cancel any contract to which these terms and conditions apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Customer. On giving such notice AMDC shall repay to the Customer any money paid by the Customer for the Goods. AMDC shall not be liable for any loss or damage whatsoever arising from such cancellation.
14.2 In the event that the Customer cancels delivery of Goods the Customer shall be liable for any and all loss incurred (whether direct or indirect) by AMDC as a direct result of the cancellation (including, but not limited to, any loss of profits).
14.3 Cancellation of orders for Goods made to the Customer’s specifications, or for non-stocklist items, will definitely not be accepted once production has commenced, or an order has been placed.
15. Privacy Act 1988
15.1 The Customer agrees for AMDC to obtain from a credit reporting agency a credit report containing personal credit information about the Customer in relation to credit provided by AMDC.
15.2 The Customer agrees that AMDC may exchange information about the Customer with those credit providers either named as trade referees by the Customer or named in a consumer credit report issued by a credit reporting agency for the following purposes:
(a) to assess an application by the Customer; and/or
(b) to notify other credit providers of a default by the Customer; and/or
(c) to exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and/or
(d) to assess the creditworthiness of the Customer.
The Customer understands that the information exchanged can include anything about the Customer’s creditworthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under the Privacy Act 1988.
15.3 The Customer consents to AMDC being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).
15.4 The Customer agrees that personal credit information provided may be used and retained by AMDC for the following purposes (and for other purposes as shall be agreed between the Customer and AMDC or required by law from time to time):
(a) the provision of Goods; and/or
(b) the marketing of Goods by AMDC, its agents or distributors; and/or
(c) analysing, verifying and/or checking the Customer’s credit, payment and/or status in relation to the provision of Goods; and/or
(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer; and/or
(e) enabling the daily operation of Customer’s account and/or the collection of amounts outstanding in the Customer’s account in relation to the Goods.
15.5 AMDC may give information about the Customer to a credit reporting agency for the following purposes:
(a) to obtain a consumer credit report about the Customer;
(b) allow the credit reporting agency to create or maintain a credit information file containing information about the Customer.
15.6 The information given to the credit reporting agency may include:
(a) personal particulars (the Customer’s name, sex, address, previous addresses, date of birth, name of employer and driver’s licence number);(b) details concerning the Customer’s application for credit or commercial credit and the amount requested;
(c) advice that AMDC is a current credit provider to the Customer;
(d) advice of any overdue accounts, loan repayments, and/or any outstanding monies owing which are overdue by more than sixty (60) days, and for which debt collection action has been started;
(e) that the Customer’s overdue accounts, loan repayments and/or any outstanding monies are no longer overdue in respect of any default that has been listed;
(f) information that, in the opinion of AMDC, the Customer has committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with the Customer’s credit obligations);
(g) advice that cheques drawn by the Customer for one hundred dollars ($100) or more, have been dishonoured more than once;
(h) that credit provided to the Customer by AMDC has been paid or otherwise discharged.
16.1 The failure by AMDC to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect AMDC’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
16.2 These terms and conditions and any contract to which they apply shall be governed by the laws of the state in which AMDC has its principal place of business, and are subject to the jurisdiction of the courts in that state. ©
16.3 Subject to clause 11 AMDC shall be under no liability whatsoever to the Customer for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by AMDC of these terms and conditions (alternatively AMDC’s liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods).
16.4 The Customer shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Customer by AMDC nor to withhold payment of any invoice because part of that invoice is in dispute.
16.5 AMDC may license or sub-contract all or any part of its rights and obligations without the Customer’s consent.
16.6 The Customer agrees that AMDC may amend these terms and conditions at any time. If AMDC makes a change to these terms and conditions, then that change will take effect from the date on which AMDC notifies the Customer of such change. The Customer will be taken to have accepted such changes if the Customer makes a further request for AMDC to provide Goods to the Customer.
16.7 Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.
16.8 The Customer warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not insolvent and that this agreement creates binding and valid legal obligations on it.
Australian Moulding & Door Company – Terms & Conditions of Trade